Privacy Policy

Last updated: May 2026

At Pakworks, we are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website at

This policy applies to all visitors and users of our website at https://pakworks.paint-ds.net.za. By using our website, you agree to the practices described in this policy.

1. Who We Are

Our website address is: https://pakworks.paint-ds.net.za.

Pakworks is South Africa’s premier snack contract manufacturer, operating from Heilbron, Free State. For any privacy-related enquiries, please contact us at info@pakworks.co.za or call +27 58 852 3068.

2. Comments

When visitors leave comments on our site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string. This information is collected to assist with spam detection and to maintain the integrity of our platform.

An anonymised string created from your email address (also known as a hash) may be shared with the Gravatar service to determine whether you use it. The Gravatar service privacy policy is available at https://automattic.com/privacy/. Upon approval of your comment, your profile picture may be publicly visible alongside your comment.

3. Media

If you upload images to our website, please ensure that you avoid including embedded location data (EXIF GPS) within those files. Visitors to our website are able to download and extract any location data embedded in images published on the site.

We recommend reviewing your image files before uploading to protect your location privacy.

4. Cookies

We use cookies to improve your experience on our website. Below is a summary of how and when cookies are used:

Comment cookies

If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies for your convenience. These cookies last for one year, so you will not need to re-enter your details when leaving a future comment.

When you visit our login page, a temporary cookie is set to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

Upon logging in, several cookies are created to save your login information and screen display preferences. Login cookies persist for two days, and screen options cookies last for one year. If you select “Remember Me”, your login session will persist for two weeks. Logging out removes all login cookies.

Article editing cookies

If you edit or publish an article, an additional cookie will be saved in your browser containing only the post ID of the article you edited. This cookie contains no personal data and expires after one day.

5. Embedded Content from Other Websites

Articles and pages on this site may include embedded content such as videos, images, and articles sourced from other websites. Embedded content behaves in the same way as if you had visited those external websites directly.

These third-party websites may:

• Collect data about you

• Use cookies and tracking technologies

• Embed additional third-party tracking

• Monitor your interaction with the embedded content

If you are logged into a third-party website, your interaction with their embedded content on our site may also be tracked by that website.

6. Who We Share Your Data With

We do not sell or trade your personal information to third parties. However, in certain limited circumstances, your data may be shared as follows:

• Password reset requests: Your IP address will be included in the reset email for security verification purposes.

• Spam detection: Visitor comments may be checked through an automated spam detection service.

• Gravatar: An anonymised hash of your email address may be shared with Gravatar solely to retrieve your profile picture, if applicable.

We do not share your data with any other third parties unless required to do so by law or to protect the rights and safety of Pakworks and its users.

7. How Long We Retain Your Data

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:

• Comments and associated metadata are retained indefinitely to enable recognition and automatic approval of follow-up comments, rather than holding them in a moderation queue.

• Registered users: Personal information provided during registration is stored in your user profile. Users may view, edit, or delete their personal information at any time, with the exception of their username. Website administrators are also able to view and edit this information.

Where data retention is required for administrative, legal, or security purposes, we are obliged to retain that information regardless of any deletion request.

8. What Rights You Have Over Your Data

You have the following rights with regard to your personal data held by Pakworks:

• Right of access: You may request an exported file of all personal data we hold about you, including any data you have provided to us.

• Right to erasure: You may request that we delete any personal data we hold about you, subject to any legal or administrative obligations that require us to retain certain information.

• Right to rectification: You may update or correct your personal information at any time through your user account, where applicable.

To exercise any of these rights, please contact us at info@pakworks.co.za.

9. Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service. This may involve your comment data being processed outside of South Africa. We ensure that any such transfers comply with applicable data protection legislation, including the Protection of Personal Information Act (POPIA).

10. Compliance with POPIA

Pakworks is committed to complying with the Protection of Personal Information Act 4 of 2013 (POPIA). We process your personal information lawfully, with your knowledge, and only for the purposes described in this policy. We take reasonable technical and organisational measures to protect your information against loss, damage, or unauthorised access.

If you believe your personal information has been processed in a manner that is inconsistent with POPIA, you have the right to lodge a complaint with the Information Regulator of South Africa.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please get in touch:

• Email: info@pakworks.co.za

• Phone: +27 58 852 3068

• Address: R57 Longmarkt Street, Heilbron, 9650, Free State, South Africa